The last three years I have been at FedEx Express filling multiple roles wherever needed. My genuine skill is finding what is lacking, filling the gap and increasing potential in that area for a set period of time. I adapt quickly and perform well under pressure in multiple environments and job descriptions.<\/span><\/b><\/p>\nAreas of Expertise:<\/b><\/p>\n
Customer Service Management<\/span><\/p>\nCost-Reduction Strategies, Accurate Order Fulfillment, Customer Satisfaction<\/span><\/p>\nRetail Operations Management, Team Building and Leading Training Seminars<\/span><\/p>\nInventory Control, Internal & External Auditing<\/span><\/p>\nSystems Integration, Human Resources\/Staffing<\/span><\/p>\nTime Management\/Scheduling<\/span><\/p>\nComplaint Handling & Resolution<\/span><\/p>\nMarketing\/PR, Business Model Development and Strategy, Corporate Branding<\/span><\/p>\nCustomer Satisfaction Enhancement, Front-End Supervision<\/span><\/p>\nComputer Networks and Hardware Upgrades<\/span><\/p>\nSocial Media & Online Presence Networking, Web\/Mobile domain design<\/span><\/p>\nSales Growth & Margin Improvement, Financial Data Analysis<\/span><\/p>\nCash Handling\/Banking<\/span><\/p>\n7 Habits of Highly Effective People (Covey)<\/span><\/p>\n <\/p>\n
Professional Experience:<\/b><\/p>\n
FedEx Express \u2013 2012 to present – (YXUA) Senior Courier<\/span><\/p>\n* Overlooked PM sort setup operations and training<\/span><\/p>\n* Completed DG Specialist training<\/span><\/p>\n* Mentoring Best Practices to other team members<\/span><\/p>\n* \u00a0Provides leadership in situations that arise while the General Manager is away<\/span><\/p>\n <\/p>\n
FedEx Express \u2013 2012 \u2013 2013 \u2013 (YXUA) Package Handler<\/span><\/p>\nFedEx Express \u2013 2013 \u2013 2014 \u2013 (YXUA) PT Courier<\/span><\/p>\nFedEx Express \u2013 2014 \u2013 Present \u2013 (YXUA) DG Specialist<\/span><\/p>\nFedEx Express \u2013 2015 \u2013 Present \u2013 (YXUA) (YYZR)(YHMA) Management Candidate<\/span><\/p>\n <\/p>\n
Rogers Wireless – 2012 \u00a0– Retail\/Administration<\/span><\/p>\nLondon, Ontario<\/span><\/p>\n <\/p>\n
Corporate Work Experience:<\/b><\/p>\n
Fast Eddies Franchise System<\/span><\/p>\nSimcoe, Ontario – \u00a01992 to 2006<\/span><\/p>\nGeneral Manager\/Operator\/District Manager\/Franchisee<\/span><\/p>\n <\/p>\n
As a District Manager I was overseeing compliance in:<\/b><\/p>\n
* Computer networks<\/span><\/p>\n* Computer\/Cash register programming<\/span><\/p>\n* Cleanliness of multiple facilities, Groundskeeping\/landscaping<\/span><\/p>\n* Maintenance of equipment (electrical, plumbing, hardware, rooftop, new construction, contracts)<\/span><\/p>\n* Septic systems control\/maintenance<\/span><\/p>\n* HAACP compliance, First Aid\/CPR\/WSIB certification compliance<\/span><\/p>\n* Leadership\/ Management strategy with franchisees, Proactive structuring of processes<\/span><\/p>\n <\/p>\n
Network Office Experience:<\/b><\/p>\n
HTML coding, PHP coding, AJAX<\/span><\/p>\nPERL, MYSQL server setup and optimization, MSSQL application<\/span><\/p>\nComputer networking, router setups for businesses<\/span><\/p>\nNew computer setup, installs\/swipes<\/span><\/p>\nSystem maintenance\/tuneups, installation of all hardware components<\/span><\/p>\nMicrosoft Office – Excel, Access, PowerPoint, Outlook<\/span><\/p>\nPC and MAC environments, UNIX\/LINUX, Network servers and NAS Network storage<\/span><\/p>\nRecently I have been updating my skills using the SkillSoft education system. Theses courses are distance education courses focusing on 1900 different course studies involving Six Sigma, Windows, Apple (MAC), Project management, Employee Standards, Middle Management performance, and Business Leadership. All courses offer accreditation and certification.<\/span><\/p>\n <\/p>\n
Other Previous Work Experience:<\/b><\/p>\n
CANUSA, (APD)<\/span><\/p>\nLondon, Ontario \u2013 2007 to 2012<\/span><\/p>\nOwner Operator \/ Auto Parts Courier driving to Chatham twice daily.<\/span><\/p>\n* Followed rules of the road for safety, accident free 1,000,000 kms<\/span><\/p>\n* Followed strict time table to drop off and pick up of deliveries.<\/span><\/p>\n* Practice regulation of systems such as circle check and maintenance.<\/span><\/p>\n* Provided assistance to retail store staff during delivery.<\/span><\/p>\n* Understanding of local geographical area by reading and studying maps.<\/span><\/p>\n* Also kept interior of delivery truck very clean, minor repairing of vehicle as needed.<\/span><\/p>\n* Prepared accurate reports daily for trips and inventory.<\/span><\/p>\n* Responsible for reporting situations to management (safety)<\/span><\/p>\n* Made sure that the vehicle is within maintenance compliance for daily trips.<\/span><\/p>\n* Maintained brakes, tires, lights, oil, fuel, safety equipment, water etc, other various duties as<\/span><\/p>\nneeded.<\/span><\/p>\n <\/p>\n
RV EXPRESS<\/span><\/p>\nLondon, Ottawa, Windsor, Indiana \u2013 2011 to 2012<\/span><\/p>\nWork as an operator of RV trailers brokering shipments from manufacturer to dealer.<\/span><\/p>\n* Customer service between manufacturer and its customers.<\/span><\/p>\n* Responsible for quality control inspection of product being delivered.<\/span><\/p>\n* Responsible for safe transport of a full-size RV trailer and small wares.<\/span><\/p>\n* Understanding of local geographical area by reading and studying maps.<\/span><\/p>\n* Maintained vehicle to compliance and all DOT paperwork.<\/span><\/p>\n <\/p>\n
Education Background:<\/b><\/p>\n
High School Diploma, Simcoe Composite High School<\/span><\/p>\nSimcoe Composite High School – Simcoe, ON<\/span><\/p>\nSeptember\/1987 to June\/1991<\/span><\/p>\nEarned 30 credits; concentration in business studies – Graduated class of 1991<\/span><\/p>\n <\/p>\n
Other Training:<\/b><\/p>\n
Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, performance assessment and food safety. Also knowledgeable using Windows and Mac computer environments. I am very skilled with technology products.<\/span><\/p>\nDangerous Goods Specialist training (Current, October 2013)<\/span><\/p>\nForklift licence (Current, Propane, 150+ hours)<\/span><\/p>\nElectric pallet jack (100 hours)<\/span><\/p>\nImport\/Export training<\/span><\/p>\nBusiness leadership and management – Franklin-Covey Seminars<\/span><\/p>\n300 hours module training on Lynda.com, 125 hours module training on Skillsoft\/PeopleSoft<\/span><\/p>\nCommercial driving course from Modern Truck Driving School 2008 – Hamilton, Ontario<\/span><\/p>\nDZ Certification – 5 ton Straight Truck\/Fire Truck<\/span><\/p>\nDefensive Driving certification<\/span><\/p>\nFirst Aid \/ CPR-C Certification (Current, August 2012)<\/span><\/p>\nHazardous Goods Certification (Current, May 2012)<\/span><\/p>\nDrivers Abstract is 0 demerits<\/span><\/p>\nPolice Screening Record Search – clean and current<\/span><\/p>\nPolice Vulnerability Screening – clean and current<\/span><\/p>\nWhite Belt Six Sigma Training, Green Belt Six Sigma Training (In Progress)<\/span><\/p>\nLicenses: DM2Z<\/span><\/p>\n <\/p>\n
Character References:<\/b><\/p>\n
FedEx (Express) — Most Current<\/span><\/p>\nGerry O\u2019Flynn – London (YXUA)<\/span><\/p>\n <\/p>\n
FedEx (Express)<\/span><\/p>\nJames Coombes – London (YXUA)<\/span><\/p>\n <\/p>\n
FedEx (Express)<\/span><\/p>\nDarla Mittelholtz – London (YXUA)<\/span><\/p>\n <\/p>\n
FedEx (Express)<\/span><\/p>\nJeff Mehan – London (YXUA)<\/span><\/p>\n <\/p>\n
Canusa \/ APD<\/span><\/p>\nDerek Arthur<\/span><\/p>\n <\/p>\n
All Parts Delivery (APD)<\/span><\/p>\nAndy Obrien<\/span><\/p>\n <\/p>\n
Professional Alliance<\/span><\/p>\nCam Evans<\/span><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":"
STEVE KELLAR London, Ontario, Canada Facebook –\u00a0https:\/\/www.facebook.com\/skellar2006 Twitter –\u00a0https:\/\/twitter.com\/skellar2006 LinkedIn –\u00a0https:\/\/ca.linkedin.com\/in\/stevekellar The last three years I have been at FedEx Express filling multiple roles wherever needed. My genuine skill is finding what is lacking, filling the gap and increasing potential in that area for a set period of time. I adapt quickly and perform…<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-11872","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/posts\/11872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/comments?post=11872"}],"version-history":[{"count":0,"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/posts\/11872\/revisions"}],"wp:attachment":[{"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/media?parent=11872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/categories?post=11872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/purposedriven.ca\/wiki\/wp-json\/wp\/v2\/tags?post=11872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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